FAQ

Your most asked questions, answered — so you can feel confident in your daily Āhua ritual.

  • Absolutely. Āhua Magic Skin Butter is designed to nourish the delicate skin on your face without clogging pores. Its composition closely mirrors your skin’s natural sebum, allowing it to absorb deeply while restoring balance, hydration, and glow. Think of it as your skin’s daily reset — rich, restorative, and effortlessly light once applied.

  • Āhua products are lovingly crafted and developed in New Zealand. Each formula is researched, tested, and refined to ensure quality, safety, and consistency. We work in small, intentional batches using locally sourced ingredients where possible — from organic grass-fed tallow to mānuka and kawakawa oil — always prioritising integrity over speed. Our goal is to honour both science and nature in every jar.

  • We use the purest and most effective ingredients nature provides, sourcing organic whenever possible. Our tallow is produced using 100% New Zealand organic grass-fed beef fat, free from pesticides, antibiotics, and added hormones.

    All other botanicals and essential oils are chosen for their purity, potency, and sustainability — many grown and harvested locally here in Aotearoa.

    We believe in creating biocompatible skincare that supports the skin’s natural structure, rather than disrupting it. Our ingredients are stable, nourishing, and evolutionarily consistent with what our skin recognises — ensuring long-term radiance and resilience.

  • Yes — all skin types, all ages, all seasons. Our tallow-based formula naturally balances oil production, making it deeply restorative for dry or compromised skin and equally beneficial for oily or breakout-prone skin. Because it mirrors your skin’s biology, it supports true balance and resilience from the inside out.

  • Yes. Āhua Magic Skin Butter is safe for use during pregnancy and postpartum. It can help soothe stretch marks, dry or itchy bellies, cracked nipples, and lips — anywhere your skin needs nourishment and repair.
    It’s free from synthetic fragrance and toxins, rich in fat-soluble vitamins and essential fatty acids that restore the skin’s natural barrier.
    (As always, if you have any concerns, please consult your healthcare professional.)

  • Yes, many parents love using our Magic Skin Butter on their little ones — especially for dry, sensitive, or eczema-prone skin. Made from 100% natural ingredients like grass-fed New Zealand organic tallow, kawakawa, and mānuka, it helps to soothe irritation, cradle cap, and mild rashes while supporting the skin’s natural barrier.

    Our formula is free from synthetic fragrances, preservatives, and harsh chemicals — just pure, gentle nourishment from nature. As every child’s skin is unique, we always recommend a patch test first and consulting your doctor if you’re unsure.

  • Because it’s a waterless formula, Magic Skin Butter has a naturally long shelf life without the need for preservatives or emulsifiers. It also contains ingredients that have anti-bacterial and anti-fungal properties.
    Once opened, it will remain fresh for around 6 months when stored in a cool, dry place and out of direct sunlight.
    Tallow is more stable than most plant oils, so it’s less likely to oxidise or go rancid quickly.

  • At Āhua, every product is made with intention — hand-crafted in small batches using pure, natural ingredients. Because of this, we’re unable to accept returns once products have been opened or used.

    If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at monique@ahuaskin.co.nz with your order number and a photo, and we’ll make it right.

    We take great care to ensure your experience feels as thoughtful as the products themselves. If you ever have a reaction or concern, please reach out — we’re here to help and will do our best to resolve things with honesty and care.

  • No — tallow doesn’t clog pores when it’s pure and balanced with the right botanicals.
    Our Magic Skin Butter is made with organic, grass-fed New Zealand tallow, which has a fatty acid structure almost identical to your skin’s natural sebum. This means your skin recognises it and absorbs it easily — helping to restore moisture and balance oil production, not block it.

    Both Magic Skin Butter and Halo Skin Oil are carefully formulated using non-comedogenic ingredients — meaning they won’t clog pores or cause congestion.
    Every oil, butter, and botanical we use — from Camellia, Jojoba, and Kawakawa to Rosehip and Bakuchiol — was chosen for its ability to nourish deeply while letting your skin breathe naturally.

    So even if your skin is combination, sensitive, or breakout-prone, these formulas work in harmony to hydrate, calm, and protect — without heaviness or residue.
    Your skin feels soft, balanced, and radiant — never suffocated.

  • Magic Skin Butter works best as the final step in your skincare ritual. Apply a small amount to clean, slightly damp skin — morning and night — to seal in moisture and support barrier repair.
    It can also be used as a targeted treatment for dry patches or as an overnight restorative mask for a radiant morning glow.

  • Yes, that’s completely normal and part of what makes natural skincare beautiful.
    Because our products are handcrafted in small batches and made without stabilisers or fillers, you may occasionally notice variations in texture or appearance — especially with temperature changes. These do not affect the quality or performance of your product.

  • Store at room temperature (below 30 °C) and away from direct sunlight.
    Like most natural fats, tallow softens in warmer weather and firms in cooler months — a natural rhythm that won’t impact its efficacy.

  • We choose not to whip our tallow because it’s important to maintain the integrity and purity of the formula. Whipping introduces air into the balm, which can create pockets where bacteria may grow and also means you receive less actual product by volume.
    By keeping our tallow unwhipped, every jar of Āhua Magic Skin Butter remains dense, potent, and stable — giving you the full benefits of its natural vitamins, fatty acids, and healing properties. Smooth, pure, and uncompromised — just as nature intended.

  • Our tallow is 100% organic, grass-fed, and grass-finished from New Zealand cattle — raised on open pastures and free from hormones, antibiotics, and pesticides.
    This purity ensures a nutrient-rich, vitamin-dense fat that closely mirrors human skin sebum, making it deeply compatible and easily absorbed.
    We render our tallow gently at low temperatures to preserve its naturally occurring vitamins A, D, E, and K, along with its anti-inflammatory and reparative properties. It’s skincare that honours Aotearoa’s land and natural abundance — from soil to skin.

  • Both are deeply nourishing, yet each has its own beautiful purpose.
    Halo Face Oil is a lightweight botanical blend crafted for daily radiance — it absorbs quickly, replenishes hydration, and layers effortlessly under makeup or sunscreen. It’s especially loved by those with younger or oilier skin who want a healthy glow without the richness of tallow.

    Magic Skin Butter, by contrast, is your multi-purpose skin saviour — a richer, restorative balm that comforts dry, sensitive, or compromised skin. Perfect for evening rituals or whenever your skin craves extra nourishment and protection.

    Together, they’re a perfect pairing: Halo to awaken your glow, Magic to restore it.